Business Office Clerk
Job Description
Under the direction of the Director of Revenue Cycle, or designee, the General Clerk performs clerical support to the Business Office staff as needed.
Duties and Responsibilities:
Billing Support Responsibilities, as assigned:
- Print paper claims, medical records, and submit to the payors via US Mail, as needed
- Ensures all necessary documentation required by insurance company is attached to the claim
- Document all notes in the patient account system for tracking of billed accounts
- Provides outside physicians with patient insurance information, as requested
- Work special billing related projects, as needed
- Pull Remittance Advice (RA) and Explanation of Benefits (EOB) to prepare claims for secondary billing
- Pull supporting documents for special projects and annual regulatory audits, as needed
Document Imaging Responsibilities, as assigned:
- Open and separate department related incoming mail
- Scan incoming correspondence to patient account, as needed
- Give original correspondence to appropriate parties
Other Responsibilities, as assigned
- Answer incoming calls and assist caller if within skill sets and abilities
- Assist all business office team members with clerical functions, as requested
- All other duties assigned, within skills sets and abilities
- High School graduate or equivalent
Experience
- Previous clerical experience working in a healthcare environment, preferred
Houston's oldest hospital is GROWING!
Welcome to St. Joseph Medical Center (SJMC), Houston’s first and only downtown hospital delivering world-class care for the last 137 years and looking forward to the next century of exceptional care for Houstonians when they need us most.
Whether it’s for a scheduled surgery, the birth of a baby, an unexpected emergency, or an outpatient visit, we have staff available around the clock to provide you with access to immediate, quality health care. SJMC has been providing health care services to Greater Houston residents for over 130 years, which should give you great comfort in knowing that we have a great tradition of caring for our community. We strive to meet our patients’ expectations and encourage our patients to provide us with feedback on how we can help them have the best experience possible while they’re in our care.
Over the last years, we have expanded our services to include the Advanced Wound Care Center, Comprehensive Cardiac and Vascular Services, the Women’s Center, the St. Joseph Maternal Fetal Medicine Center, and a Weight Loss Surgery Program, just to name a few. As you work with our physicians, nurses, case managers, educators, and other staff, you will be guided through your health care journey, from diagnosis to treatment, with compassion every step of the way.
Diversity, equity, inclusion, and belonging are at the foundation of the care St Joseph Medical Center provides to our community we are privileged to support in all of our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or expression or any other non-job-related characteristic.
Application Instructions
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