Job Description

JOB SUMMARY:Schedules patients for outpatient tests, surgery and procedures within the facility (SJMC).MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:WORK EXPERIENCE:- Requires previous hospital experience and/or experience in a hospital scheduling department or physician's appointment coordinator or free standing imaging facility with scheduling background.- 5 years minimum, highly preferred.- Basic clerical skills; minimum typing speed of approximately 50 wpm with Windows based knowledge.- Medical Terminology desired.LICENSE/REGISTRATION/CERTIFICATION:Current RN licensure issued by the Board of Nurse Examiners of the State of Texas.EDUCATION & TRAINING:Graduate from an accredited school of nursing program resulting in an Associate Degree, Diploma or Baccalaureate degree in nursing.SKILLS:- Technical, critical independent thinking and interpersonal skills relevant to area in order to effectively communicate with physicians, health team members, patients and families.- Ability to prioritize work with minimal supervision, in order to independent carry out the duties of the position.- Able to communicate effectively, both verbally and in writing.- Additional languages preferred.- Basic computer knowledge.- Demonstrate ability to communicate clearly, directly, and professionally. Does not participate in gossip.- Demonstrates consistent use of customer service skills (acknowledging others, phone skills, anticipating and responding to customer needs).- Demonstrates professional behavior in actions and consistently portrays a positive attitude.- Demonstrates to patients, family members, physicians, and co-workers courtesy and caring through customer service skills.- Identifies role as a team member and works efficiently to achieve goals of team, department, and hospital.- Is appropriate and positive in response to work changes.- Manages conflict effectively and/or seeks appropriate assistance from Director, Manger or HR to resolve conflict.- Respects diversity of each individual (e.g., patients, families, physicians, and co-workers).EQUAL OPPORTUNITY EMPLOYER MINORITIES / WOMEN / VETERANS / DISABLED

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