Job Description

Location: St. Joseph Medical Center
Posted Date: 1/15/2020

SUMMARY Performs clerical and technical functions to ensure smooth workflow of the

department such as processing specimens, sending specimens to reference labs,

and giving results to physicians and/or nurses. Assesses integrity,

appropriateness, and labeling of specimens. Corrects or informs appropriate

personnel of issues. Maintains adequate supplies and performs clerical functions

such as faxing, filing, using the LIS and HIS systems, answering telephone, etc.

Operates/maintains equipment in designated area. In some areas, may be

required to perform specialized duties such as collecting blood, setting up testing

procedures, verifying insurance, or assisting with preparation for autopsies.

DUTIES AND

RESPONSIBILITIES

Service Consistently supports and communicates the Mission, Vision, and

Values of St. Joseph Medical Center.

Upholds the Standards of Conduct and Corporate Compliance.

Performs clerical functions such as faxing, filing, reviewing orders,

using the LIS and HIS systems, and answering telephones.

Participates in Performance Improvement activities by participating

in PI groups and gives input to enhance and improve operations.

People Consistently follows patient care, and facility guidelines and

procedures in performance.

Collaborates with inter and intraprofessional colleagues to ensure

quality outcomes.

Communicates/liaisons appropriately with health care providers to

resolve problems (i.e. inappropriate specimens, update status of

specimens and to dialog to ensure proper usage of pneumatic tube).

Assists with orientation and training of personnel.

Communicates responsibly to the Manager/Supervisor any issues or

concerns.

Quality:

Completes annual education requirements.

Maintains competency, as evidenced by completion of competency

validation requirements.

Promotes of a culture of patient safety which results in the

identification and reduction of unsafe practices.

Uses professional judgment and critical thinking to prepare,

prioritize, and execute the patient’s plan of care consistent with

patient assessment data, physicians’ treatment plans, and professional

standards of care.

Implements measures to prevent exposure to infectious pathogens and

communicable conditions.

Identifies risks and hazards to patients through various risk

assessments, with actions taken to mitigate patient harm.

Other duties as assigned.

Follows the guidelines related to the Health Insurance Portability and

Accountability Act (HIPAA), designed to prevent or detect

unauthorized disclosure of Protected Health Information (PHI).

Assesses integrity, appropriateness, and labeling of specimens.

Corrects or informs appropriate personnel of issues.

Operates/maintains equipment in assigned area such as centrifuges,

pneumatic tubes, and pre-analytic instrumentation.

Accessions specimens into computer in a timely manner.

Depending on section of the Laboratory:

Collects blood samples following established procedures and

aseptic techniques.

Sets up specimens for testing, inoculates microbiology plates,

performs preliminary phase of some testing.

Verify insurance and diagnosis code.

Processes specimens, and routes out to appropriate

workstation.

Processes specimens to be sent out to reference labs.

Performs order entry for various types of specimens and

processes admissions for different patient types, i.e. insurance,

contract and self-pay.

Responsible for the accessioning and processing Non-GYN

specimens/smears, as outlined in the guidelines section of the

cytology manual. Troubleshoots and corrects any problems.

Runs control to ensure staining is satisfactory for Pathologist

to review and interpret. Brings problems to attention of the

Histology Coordinator. Troubleshoots and corrects any

problems appropriately.

Prepares laboratory solutions and reagents according to

established procedures and precise formulae, and order to

maintain adequate quantities to carry out assignments.

Performs clerical functions such as faxing, filing, order

review, obtaining/adding information from/to computer,

answering telephones to give out information, placing direct

calls and/or receiving information.

Maintains equipment by performing routine maintenance,

troubleshooting, cleaning and adjustment.

Catalogues and files slides and blocks, and maintains records

of activities performed.

Supportive of the compliance program set forth by Steward and

demonstrated by:

Upholds the Steward Standards of Conduct and Corporate

Compliance.

Adheres to and helps to enforce all compliance policies

relevant to his/her area.

Assures timely compliance education as requested by the

Regional Compliance & Safety Officer and/or through

corporate initiatives.

Growth: Maintains competency and knowledge of current standards of

practice, trends, and developments.

Enhances the patient experience by fostering a positive relationship

with customers. Contributes to improving HCAHPS results.

Finance: Promotes stewardship of hospital resources while ensuring quality

patient care.

Maintains and monitors supplies and material management system.

MINIMUM

KNOWLEDGE,

SKILLS AND

ABILITIES

Six months of experience in a clinical laboratory or physician office or

currently pursuing an education in healthcare.

PBT (ASCP, ACA or ASPT) for lab assistants collecting specimens upon

hire or 90 days upon hire.

Completion of high school diploma or GED.

Technical, critical thinking and interpersonal skills relevant to area in

order to effectively communicate with physicians, health team members,

and patients and their families.

Ability to prioritize work with minimal supervision in order to

independently carry out the duties of the position.

Able to communicate effectively both verbally and in writing.

Basic computer knowledge.

Ability to work under stress in order to perform effectively in the

position.

Flexibility and initiative in workflow management.

PREFERRED Bi- or multilingual

Application Instructions

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