Job Description

Location: St. Joseph Medical Center
Posted Date: 6/11/2020

Nurse Manager for Labor & Delivery & Women's Surgery

Summary Has 24-hour accountability for the quality and efficiency of the department’s nursing care. Responsible for maintaining staffing within the productivity standard and when variances occur he/she investigates contributing factors. Is responsible for the performance improvement planning and monitoring for the department.


Service Consistently supports and communicates the Mission, Vision, and

Values of St. Joseph Medical Center.

Upholds the Standards of Conduct and Corporate Compliance.

Adheres to all Steward Healthcare policies on Health Insurance

Portability and Accountability Act (HIPAA), designed to prevent

or detect unauthorized disclosure of Protected Health Information


Participates as a productive member of the Nursing Services

leadership team.

Serves as a change agent, assisting staff in understanding the

importance, necessity, impact, and process of change.

People Collaborates with inter and intraprofessional colleagues to ensure

quality outcomes.

Maintains visibility and open communication within the facility.

Assesses, addresses, records and tracks staff competence.

Fosters a proactive vs. reactive approach to problem identification

and resolution.

Actively participates on committees and task forces to meet goals.

Promotes staff retention.

Provides staff performance feedback to director

Ensures personnel management is consistent with state and federal

laws and facility policy and procedure.

Utilizes progressive disciplinary action process to address staff

performance and behavior issues in a timely manner.


Completes annual education requirements.

Promotes of a culture of patient safety which results in the

identification and reduction of unsafe practices.

Identifies risks and hazards to patients through various risk

assessments, with actions taken to mitigate patient harm.

Advocates for patient rights while supporting regulatory standards.

Champions the reduction of hospital acquired conditions through

improved compliance with patient safety bundles and/or other

formal performance improvement programs.

Makes appropriate and timely decisions, considering patient safety

and facility needs.

Monitors and trends Performance Improvement activities and

makes suggestions for improvements as needed. Appropriately

involves the nursing staff in this process.

Listen to and honor patient and family perspectives and choices.

Acknowledge the patient’s and family’s knowledge, values,

beliefs, and cultural backgrounds to ensure they are incorporated

into the planning and delivery of care.

Communicate and share complete and unbiased information with

the patients and families in ways that are affirming and useful.

Ensure that patients and families receive timely, complete, and

accurate information to effectively participate in care and decisionmaking.

Encourage and support patients and families in participating in

care and decision making at the level they choose.

Collaborate with patients, families, healthcare practitioners, and

healthcare leaders in policy and program development,

implementation and evaluation in facility design, in professional

education, as well as delivery of care.

Provides essential leadership for advancing the practice of the

patient- and family-centered care.

Ensures that the development and dissemination of materials,

policy, and training increase the understanding and skills

necessary to build effective partnerships.

Actively solicits the ideas and perspectives of patients, families,

clinicians, and staff encouraging everyone to share their safety


Consistently circulates and talks with staff, clinicians, patients, and


Offers empathy to a patient and/or impacted by an adverse event.

Encourage the concept that “just culture” should prevail.

Understands that a solution may create a “new way of doing

things” that is not how it has always been done, but is the right

thing to do.

Takes ownership of a patient safety related issue and openly

acknowledges an ongoing problem requiring attention.

Other duties as assigned.

Growth: Maintains competency and knowledge of current standards of

practice, trends, and developments.

Enhances the patient experience by fostering a positive

relationship with customers.

Contributes to improving HCAHPS results.

Finance: Promotes stewardship of hospital resources while ensuring quality

patient care.

Maintains staffing within productivity standards and investigates

variances and reports findings in a timely fashion. Adjusts staffing

for acuity and unusual situations.


Licensed as a Registered Nurse accepted by Texas State Board of Nursing to

engage in professional nursing

Four or more years of practice experience in a healthcare setting.

Comprehensive knowledge of nursing procedures, processes, and acute care


Technical, critical thinking and interpersonal skills relevant to area in order to

effectively and work collaboratively with the leadership team and staff.

Certification requirements as defined by the certification policy.

Able to communicate effectively in English, both verbally and in writing.

Adept using Microsoft Office, online applications.


Bi or Multilingual.

Baccalaureate degree.

Previous leadership experience.

National Certification as recognized by the American Nurses Credentialing

Center within three years of appointment.

Application Instructions

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